Privacy Policy

This privacy policy applies to http://www.dreamwdoors.com, which Dream Doors owns and operates. This privacy policy describes how Dream Doors collects and uses the personally identifiable information you provide on our website: http://www.dreamwdoors.com. It also describes your choices regarding our use of your personally identifiable information and how you can access and update this information.

During the order process, we collect personally identifiable information, including your name, billing/shipping address, phone number, payment information, and email address. This information is solely used for order processing, delivery, and related communication. Email addresses, such as shipment notifications and tracking numbers, notify you about your order and its status. Phone numbers are used to contact you when issues related to your order, such as declined credit cards and product backorders.

We also collect email addresses on an "opt-in" basis from customers who wish to receive marketing and promotional emails from us. If you want to subscribe to our newsletter(s), we will use your name and email address to send the newsletter. Subscribing to our email newsletter list is entirely optional, and you may remove yourself from our list at any time by clicking the "Unsubscribe" link at the bottom of every email we send. Alternatively, you may request removal from our email list by contacting us at info@dreamwdoors.com or (818) 466-1179.

Because we are committed to your privacy, we will never sell or share any customer data with outside companies or organizations unless required by law. 

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete, or deactivate it by emailing our Customer Support at info@dreamwdoors.com or by contacting us at (818) 466-1179 or by postal mail at the contact information listed below.

We will retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Dream Doors and our partners, affiliates, analytics, and service providers use technologies such as cookies, beacons, tags, and scripts. These technologies are used to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies on our website to enhance your shopping experience. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas may be limited.

If you use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Dream Doors stores this information to send this one-time email and track the success of our referral program.

Your friend may contact us at info@dreamwdoors.com to request that we remove this information from our database.

Our website offers Social Media Features like the Facebook Like button and Widgets, including the share this button and interactive mini-apps that function on our site. These Features may gather your IP address, track which page you're visiting on our site, and set a cookie to ensure proper functionality. Social Media Features and Widgets can be hosted by third parties or directly on our site. Your engagement with these features is subject to the respective provider's privacy policy. 

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law, such as to comply with a subpoena or similar legal process; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. Suppose Dream Doors is involved in a merger, acquisition, or sale of all or a portion of its assets. In that case, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information and any choices you may have regarding your personally identifiable information. 

Our Site includes links to other Web sites whose privacy practices may differ from those of Dream Doors. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

The security of your personally identifiable information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at info@dreamwdoors.com. 

Privacy Contact information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

• By E-Mail: info@dreamwdoors.com 
• By Phone: (818) 466-1179
• Dream Doors
  15541 Cabrito Rd.
  Van Nuys, CA 91406

We reserve the right to make changes to this policy. Suppose we decide to change our privacy policy. In that case, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any. We reserve the right to modify this privacy policy anytime, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or using a notice on our homepage prior to the change becoming effective.

We use an outside shipping company to fulfill orders and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Privacy Policy Last Updated on 01/01/2019